Terms and Condition

Last updated: Sat Feb 18 2025 10:07:00 GMT+0800 (Malaysia Time)

Welcome to NGS2U.COM. These Terms and Conditions govern your use of our Website and the purchase of Mobile Phone Parts and Accessories from us. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website or purchase Products from us.

1. Acceptance of Terms

By using this Website, you confirm that you are at least 18 years old or the legal age of majority in your jurisdiction, and you agree to comply with these Terms. If you are using the Website on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Account Registration

To purchase Products, you may need to create an account. You agree to:

Provide accurate, current, and complete information during registration.
Maintain and update your information to keep it accurate and complete.
Safeguard your account credentials and notify us immediately of any unauthorized use.

3. Product Information

We strive to provide accurate descriptions, images, and specifications of our Products. However, we do not guarantee that all information is error-free, complete, or up-to-date.
Prices are subject to change without notice. All prices are listed in Malaysian Ringgit(RM) and exclude applicable taxes and shipping fees unless otherwise stated.

4. Orders and Payment

By placing an order, you agree to pay the total amount, including taxes, shipping, and other applicable fees.
Orders are subject to availability. We reserve the right to cancel or refuse any order for any reason, including but not limited to stock unavailability or pricing errors.

5. Shipping and Delivery

Shipping times and costs will be displayed at checkout. We are not responsible for delays caused by third-party shipping carriers.
Risk of loss or damage to Products passes to you upon delivery.

6. Returns and Refunds

We accept returns within 7 days of delivery, provided the Product is unused, in its original packaging, and accompanied by proof of purchase.
Refunds will be processed within 3 days of receiving the returned Product. Shipping costs are non-refundable unless the return is due to our error.
For defective or damaged Products, please contact us within 7 days of delivery to arrange a replacement or refund.

7. Warranty

Most Products come with a 3 months limited warranty. Please refer to the warranty documentation included with your Product for details.
Our Website does not provide additional warranties unless explicitly stated.

8. Intellectual Property

All content on this Website, including text, graphics, logos, and images, is the property of Nova Gadget Solution Sdn. Bhd. or its licensors and is protected by intellectual property laws.
You may not use, reproduce, or distribute any content from this Website without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, Nova Gadget Solution Sdn. Bhd. shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Website or purchase of Products.
Our total liability for any claim related to the Website or Products is limited to the amount you paid for the Product(s) in question.

10. Privacy

Your use of the Website is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Website, you agree to the terms of our Privacy Policy.

11. Prohibited Activities

You agree not to:

Use the Website for any illegal or unauthorized purpose.
Attempt to gain unauthorized access to our systems or interfere with the Website’s functionality.
Use automated tools (e.g., bots, scrapers) to access or collect data from the Website.

12. Termination

We reserve the right to terminate or suspend your account and access to the Website at our sole discretion, without notice, for any violation of these Terms.

13. Changes to Terms

We may update these Terms at any time. The updated version will be posted on this page with the effective date. Your continued use of the Website after any changes constitutes acceptance of the revised Terms.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Email: loges.ngs@gmail.com
Phone: +60162085954
Address: G-01-01(Block G) , 1st Floor Sekitar 26 enterprise , Persiaran Hulu Selangor, Seksyen 26, 40400 Shah Alam, Selangor